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Samsung Galaxy S20 FE 5G, 128GB, Cloud Navy – Unlocked (Renewed)
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Briana ArenzBriana Arenz –
I took photos of the phone the day of arrival but now cant find them.. but the phone came in EXCELLENT condition although the packaging was just a box with little to ensure a safe delivery. The phone was unlocked but a **NETWORK UNLOCK CODE** kept popping up when sim card was insterted. (Thats the photo in this review.) So I swore the phone wasnt unlocked. Reached out to the seller and my carrier which was walmart family mobile. I was told by my carrier i needed a new sim card. So i ordered it and when it finally arrived, boom same error. My carrier reset the sim many times and still no luck. When i had messaged the seller they gave me a code that wasnt right and when i reached out again, still another wrong code. What the phone fails to warn you is that only after a few attempts it will lock you out completely. It will then say **MASTER KEY CODE** needed. I googled what that was and it seemed like a hopeless code to obtain. The startup on the phone says AT & T. So i took it to their store and they had said that yes the phone was unlocked!! But the network was locked to walmart family mobilewhich was my carrier . So come to find out the code i needed, the first code, the network unlock code, I needed from my carrier! They absolutely missed it and after days of this mess and ongoing phone calls, finally the walmart family mobile agent on that day in the At&T store had told me the codes i needed from day one. Idk how they just skipped the option and blamed my sim card. The codes arent a secret and im still unsure why they didnt recommend theirs to fix it. I guess they just assumed it wasnt their codes needed. But it was!!! Unbelievable right!! So then were now stuck on master key code and no one, my carrier, nor AT&T, nor samsung can help with that. Due to the sellers wrong codes, me googling the wrong codes, and most of all my carriers support line not mentioning their codes, I was locked out and was gonna return the phone. However AT&T did show me other sim cards put into the phone by other carriers were working. It was still unlocked but just couldnt now be used on family mobile and possibly all tracphone carriers due to the master key code lock. So with that said I swapped to AT&T prepaid and got their sim card and it all worked great! It was recommended to get the sim card from the AT&T store directly because sometimes those sim kits at walmart dont always work correctly and are nonrefundable. So if this issue happens to you just be sure to ask your carrier for those network codes!! The seller now knows what to suggest if this happens to another and I’m telling you that the carrier has the codes and all will be fine. Also the seller offered me a replacement phone and partial refund for this issue. I declined a replacement only because I couldnt send this phone back and await a new one. I was already without a phone long enough dealing with this for days. So the seller at least still gave me a partial refund and that was okay with me. So the customer service is well and fair from them!!! Also even AT&T said the phone itself was in such great shape! So far so good on the phone itself, everything is working as it should.
ThatsY –
A little slow now and then compared to most modern mobile phones, but certainly faster than the S9 which is what I transferred over from. This phone is larger and visually more appealing; runs well and consistently. Slower to charge, however. Mine takes about 4 hours for a full charge, and my old phone took about 1.
C. Reyloc –
I got purchased one in “excellent” condition. I was nervous, as I had never bought a used phone before and did not know what to expect. Physical inspection was fine. It turned on fine. In the box were the usual accessories, charging cord and wall adapter. I removed all the useless apps that phones come with, and stopped all the useless processes. Even so, the first few weeks were rough, as the battery would drain every day. At night, with 0 use, it would drain 20-30% in 8 hours. But then it seemed to equal itself out, and battery is great. It only drains by 1% at night now. I’m not sure what was going on with that. I read the specs before I received it, and it works as expected for me. No usability issues at all. Android Auto works perfectly with this, as opposed to continually disconnecting with my old phone. This charges very fast as well.
Auricom –
After nearly four years with my Samsung A10e, I decided it was time for an upgrade. My criteria were specific: I wanted a more recent, used Samsung phone that was unlocked, had ample storage, and most importantly, featured a microSD slot for my extensive music library. The Samsung Galaxy S20 FE 5G in Cloud Red ticked all these boxes and more.Transitioning from the A10e, the performance leap to the S20 FE was immediately noticeable. Everything from navigating the UI to streaming content on YouTube and multitasking feels incredibly responsive. This phone has transformed my user experience, offering a significant improvement in speed and efficiency.Despite being a renewed device, the quality of the S20 FE pleasantly surprised me. It arrived with minor marks on the sides, but these were hardly a concern given the excellent condition of the screen and the overall functionality of the phone. I’ve always been particular about battery health, so I appreciated the “Protect Battery” feature, which I also used on my A10e. The battery performance has been exceptional, supporting my heavy music streaming habits without a hitch.The larger display is a game-changer. The vibrant colors and increased screen real estate enhance everything from watching videos to browsing the web. I’ve disabled certain features to extend battery life, but this hasn’t detracted from my overall experience with the phone.One of the reasons I opted for an unlocked phone was the flexibility it offers. While I primarily use the S20 FE for media consumption, it’s reassuring to know it can serve as a reliable backup for calls and texts if needed. The phone’s build quality and care in its refurbishment are evident, making it a solid investment for anyone in the market for a high-quality, used smartphone.In summary, the Samsung Galaxy S20 FE 5G has exceeded my expectations. It offers a perfect blend of performance, quality, and value, making it an excellent choice for Samsung enthusiasts and anyone looking for a premium smartphone experience without the flagship price tag.
M. Aquino –
I started getting notices from Sprint/TMobile that I needed to upgrade my phone to a 5G compatible phone by the end of the year. I went to the store and even though I had not upgraded my phone in 4 years there was no offers/discounts ( days of subsidizing phones really are dead but dang ). There was absolutely zero offers. Even the basic Samsung A32 was no longer offered as a free phone.I am not cheap but I am simply not willing to pay $800+ for a phone that will be outclassed in a few months.Started looking on Amazon for refurbished phone and the seller Last Of The Loot had the S20 FE for $400. Having read reviews from other buyers I knew was still rolling the die with complaints about scuff marks ( Not from that seller in particular but from refurb phone in general. I can accept cosmetic stuff since a refurb just means it functions to spec and blemishes to the case are something you can expect ), the phone being reported as stolen, the previous owner still owned money so it could not be unlocked, cracked screens, etc.I got this phone and when I opened the box it looked like it had never been used. Screen and case were pristine. It came with the owner’s manual and a 15W charger. I know some people complain about that but this phone charges pretty fast and has pretty good power management so unless you are watching 4K videos all day or treating it as a portable game console the charge rate is really good IMHO. I don’t have a wireless charger but am looking into it now.Phone is quite responsive in all aspects and the screen is simply gorgeous to watch videos on. Sound on the two speakers ( one at the top facing towards you and another at the bottom facing down ) is simply phenomenal. I had an HTC One when back in the day and I thought that sounded good. The difference in sound quality, volume and range of frequencies you can hear in the highs, mids and lows is like comparing $20 radio to surround sound.I have not delved into all the options in detail but I love the face unlock and fingerprint unlock options to secure your phone. Can’t say too much about the camera yet since I have never been much of a picture taker but what I have seen so far it will definitely satisfy the average joe.Have used this phone as my daily driver for about 2 months now and have no had any issues whatsoever. I know that if you read some reviews and compare it to the S21 to upcoming S22 or S21 FE it will be another huge jump in performance and features but this looks like it will keep me chugging along for the next several years. If you want a newer phone but are on a budget or like me, you just find $1000+ for a phone to be ludicrous, this is good combination of price and performance.
Shauna N –
I have had this phone for a few months. I purchased it because I needed more RAM and storage space. I am pleased with it. I took it to a T-mobile store to get it up and running. They transferred my files and were also able to transfer my notes. There is a small crack in the top corner, but it is covered by my screen shield and has not caused any problems. I use my phone for browsing and shopping online and watching videos on You Tube and live stream TV on Hulu. The speed is great and the RAM is doing its job.
Sarah Q. –
Looks brand new and was 100 percent unlocked. No problems with inserting my sim card. Ive had for 2 months so far and no problems. Seller was Mobile Hotspot. Highly recommend.
Chuck –
I bought this phone refurbished in “good” condition and it looks better than most phones I purchased in excellent condition. It has a great battery life with no problems that I’m able to notice.
luzecette Dassaw –
i Love your customer Service and the phone was in Great condition. I will continue buying from this seller. Just Amazing product their selling, other sellers have been disappointing
Josh –
Works perfectly, no problems at all. It even came earlier than it said it would.