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Apple iPhone 12, 64GB, Black – Fully Unlocked (Renewed)
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Shannon –
For starters; the price on these phones is great. Between having the reassurance of Amazon buyer protection, and the benefit of knowing the device has been tested for performance, it’s well worth it.I needed a new phone fast after my cat knocked mine into the sink ☹️ Rice fixed it for a while, but it was only temporary before it died altogether.I hate buying phones and avoid it whenever possible. 99% of mine belonged to someone in my family first. And i was good with that. Needless to say, my cat didn’t wait for someone in my family to upgrade. I was on my own this time.Okay…. that’s not entirely true. My grandma had an iPhone 7 sitting around so that held me over in the meantime. Going from an iPhone 11 Pro Max to an iPhone 7 was….bad. It was too dam small, in every possible way. 32 gigs of memory!! I needed an upgrade. Fast. My 11 year old was bullying me relentlessly. And that’s on me. They had my old XR (formerly my dad’s)I scoured FB marketplace. I’d decided upgrade a little, so I could feel better about the switch. I didn’t want to feel backed me into a corner by my cat’s recklessness. I would get a slightly newer model in a fun colour.Marketplace had plenty. Sending message after message from my iPhone 7, I worried. “This person seems too eager”, “this one has been posted so long”, “I want a purple, but the only purple one listed has less storage space” and “the pretty green one has a small crack”, “this guy lives 2 hours from me” and “Battery life? Errr last time I checked it was like 74%?….no, I can’t take a screenshot of it, it’s turned off”…. “cash only please” Etc.So much pressure. What happens if the thing doesn’t work? That’s $300+ down the drain. I knew I couldn’t afford new. But I hated the idea of buying something used from a stranger on Facebook. I didn’t want to get scammed, and I also didn’t want to settle.That’s when I remembered good ol’ Amazon. Maybe I’d check there. Just for funsies. Probably out of my budget, but it couldn’t hurt.Sure enough, refurbished devices selling “like new!” Mostly same cost or less than what I’d found so far. Surely there was a catch? I read through everything, tested by Amazon, includes all the specs, unlocked, I can pick the colour, the storage size, the condition, etc. AND I could have it delivered to me tomorrow??! With a warranty?!!I recovered from my brief stint of disappointment after learning the 12’s don’t come in yellow. Then fought hard to decide between mint and lavender. The lavender would take an extra day to arrive. Mint it was!! As promised, it arrived the next day. It was in beautiful shape. 128g’s, mint green, not a single scratch, 86% battery life. All for less than I would have paid to some stranger for a 64g with some “small scratches”Once my case and screen protector arrived I excitedly set it up and synced my data.Oh no.The FACE ID DIDNT WORK 😭After becoming used to facial recognition, having that yanked away, and dealing with a 7 for over 2 weeks— I was desperate for the convenience of Face ID. I had been using my fingerprint. Like a *caveman*.Not to mention I have Blink 182 tickets, and it specifically states facial recognition is required to access the mobile tickets. Idk if that’s true, but I needed Face ID!!I googled, I contacted apple support. Fixing it could be upwards of $300. That’s almost what I paid for the whole phone!!I realllllly didn’t want to be stuck without a phone again. But I also wanted one fully functioning.So I reached out to Amazon support and explained. The rep was incredibly helpful (as most Amazon reps are) and after bts failed, she advised the ship was a 3rd party seller, and she send a message to them. “If they don’t fix it by (insert date) contact us back and we’ll make this right” she encouraged.I’m ngl. I was nervous. I didn’t have high hopes, having dealt with 3p sellers on Amazon in the past. At least Amazon had my back, ig. The concert wasn’t till July. Even without facial recognition, it was loads better than the 7. I could make do in the meantime.The seller came in clutch though, and my worry was unwarranted. They responded within minutes. They were receptive, apologetic, and more than willing to help.As I’d anticipated, they offered a refund or exchange, as soon as they received the return. I explained my concern with not having a phone for several days or more; and the merchant offered to overnight a replacement as soon as the return was dropped off.I could deal with one day without a phone! I gratefully accepted. That was Saturday night, we made plans to catch up Monday for the return instructions and for them to overnight it.Monday I reached back out; and they were ready to ship, BUT they *had no more green….* 🫢 SHOCK“…do you have purple”No. 🙁 just blue, white, and black.THIS WAS A HUGE BUMMER.It’s silly I know, and the definition of *first world problems “.. but I mean…. My change of heart about this whole phone thing HINGED ON THE FUN COLOUR. Without it, I was just a person…out $350… because my cat was thirsty while I was watching YouTube while washing dishes. I needed a cool colour. Plus, I’d already gotten the matching case! Clear with mint green borders.It wasn’t even a fun blue… it was a dark, serious, navy blue. It was pretty and classy, but I wanted something fun. I even asked if he had any older models in yellow 😭😭 no luck,They told me they’d be restocking in a day or so. Still, no greens or purples came in.Ugh. Reality was setting in. I was going to have to settle. It was fine, I thought. At least it would be a fully functioning phone.No. I wasn’t ready to let go. They assured me I could take my time to decide, and I asked if we could wait another week in case one came in. If it didn’t, *then* I would choose from the options available.I messaged them Wednesday afternoon, bracing myself for the answer…. THEY GOT IN PURPLE! YAY.They sent a label, I dropped it off, sent a photo, and had my new phone the next morning.they’d said overnight shipping… but wow! I’d dropped off the return around 3pm, and had the replacement by noon the next day. I didn’t even have my new case yet 😅Despite the Barney-Esque colour scheme my mint green case created, the lavender is GORGEOUS and I’m actually sort of glad the green didn’t work out.Don’t get me wrong, the green is also gorgeous.. but in the end I’m glad I ended up with the lavender. I was overjoyed when I was prompted to set Face ID during setup. Worked brilliantly, as did everything else.Great packaging, no cosmetic flaws, amazing battery life, customer service was great, and best of all… ITS PURPLE!Can’t wait to pair it with the new case. I’m so glad I went this route where I have some peace of mind as a buyer.I’m grateful to the seller for being so helpful and patient with me as insufferable as I must have seemed making such a fuss over colour preferenceIf you’re nervous buying a phone used or refurbished too, hopefully you can take comfort in knowing- this seller is legit. You receive a good quality product, and, speaking from experience, they’ll gladly help resolve any issues you may run into.
Dona –
My reason for purchasing an iPhone was probably different than most people. I have a Samsung phone that use daily and I am very happy with it. It is on a carrier that is not one of the “big names”. It suits my purposes fine.My mother invited me to accompany her to Europe. This is a once in a lifetime trip for me, but I soon realized my inexpensive Samsung phone would not work there. Believe me, I tried. The best way to have a working phone while in Europe so I could stay in contact with my business was to invest in an iPhone. I decided on the iPhone 12 and bought a refurbished one.I researched the sellers and their profiles before ordering. I finally decided on MOBILESUPPLY because they have an incredibly high rating. They did not disappoint!The first phone I purchased was purple. It arrived in excellent condition visually. No scratches, no marks and actually looked like a brand new phone. It charged up to 82% which was great. Everything was wonderful. Then I set it up (which took me a couple of YouTube tutorials being a long time android user). I couldn’t hear on the phone without using my earbuds or having it plugged into my vehicle.I thought maybe it was me, so I tested it with several people calling them and having them call me and finally I gave it to my husband, then son to get their opinion. Nope, wasn’t me.MOBILESUPPLY answered my question immediately and it was no issue to replace the phone. They sent a prepaid label and the same day they received my phone they shipped a new one out to me. The replacement phone was blue, but that isn’t an issue. It charges to 93% and again, appears brand new. It works great, I can hear and now I am ready to go on my trip with my Mom.This entire experience was a lot of research and I am so glad I bought from Amazon, and picked the seller I did.My advise is to think of your needs for purchasing a “new” phone and to do your research on sellers. Amazon offers an amazing choice to pick from.Hope that helps.
KK –
I was looking to save money so I took a “risk”. The positive comments gave me assurance so I am not surprised with the good quality! Phone came 2 days early and 3/4 charged. My data was transferred easily. Light scuffing on the side/corners but nothing too noticeable. I use a case 24/7 so it means nothing to me. No scratches on the screen/back/lenes. The camera works perfectly and audio too. Battery health is 89% which I don’t think is too bad for being used. If needed, next time I will get premium quality, which I am sure to have better battery. I’m happy I was able to recycle and save money. 10/10
Sayde –
I was literally in shock from the quality of this phone!! I bought the “good” option for the quality and the only noticeable things were 2 tiny buffs on a corner and then 2 tiny scratches on the screen. But I expected worse since I picked one of the lower options for the quality! The battery capacity is 86% which I was also surprised by! I genuinely will never buy a new phone after this since this phone is a as good as new and you actually pay for what you’re getting unlike overpriced new iPhones. Definitely recommend!
Angel –
It came fast way cheaper than buying new. The only thing is the battery percentage is lower because it’s a refurbished phone. All the phone functions work and touch screen work like new. The picture quality is awesome. It does not lag or glitch at all. I would definitely recommend. No scratches or anything. It came with a charger and block. The block is not top quality but it does work my son just preferred a fast charging block. It was packaged great in a phone box and all.
ChristianChristian –
This is just what I needed a perfect phone to use for work, I got it with 100% battery life. Which after buying many used products on Facebook, eBay, Amazon. I finally got one with 100% battery, guys this is once in a lifetime type of deals. I wouldn’t let this go by as I never really see this happen. I would grab this now run don’t walk to grab it.it comes with the screen protector, and a charger, and an ejector tool. I would recommend It comes with the screen protector, and a charger, and a Sim injector tool. I would recommend grabbing a case on Amazon as well for six bucks. And this is an honestly great phone. I would totally buy again.
Rick Sturm –
To be honest, I was expecting to get a dud, but this is exactly the opposite. This came extremely well packaged and with a charger. There were no scratches at all on the phone itself. It functions perfectly. The only negative if there is one is the fact that the battery has 86% of the capacity it had brand new. And this is plenty for me. I completely recommend buying from the seller. Very good experience.
D. Beasley –
I am so pleased with my iphone 12 purchased from Amazon. I had been shopping for an unlocked iPhone on other sites then I decided to see what Amazon had to offer and I’m so glad I did. Amazon listed all the companies my unlocked phone was compatible with and my company was one of them. I also felt secure in knowing that if for some reason my cell company could not transfer my info from the old to the new phone, I could return it without any problems. The phone was a great value even the person at the cellular store asked where I bought it and how much I paid for it. When I told him, he even said it was a good deal. I am so very pleased with this purchase.
Keri Super –
Battery health came with 98%. The phone have minuscule dents/scratches, but nothing excessive and you really had to search for the any prior use/wear. This was my best experience purchasing a phone not only for the quality but for the price. The phone is unlocked, so I did not need to worry about my coverage. It was easy to transfer and set everything up on my new phone without having to call my coverage provider. The package came with a new charger, so you could set everything up at one’s earliest convenience. It was cheaper than buying a brand new phone from Apple, but the quality I received was practically out of the box new with the 98% battery health and little to no damage to the phone.
Rocks –
Firstly, I was scared to even consider buying a used/refurb phone, but I ordered it just to see if it was worth it. If not, I could have just returned it.Some of the things I was originally worried about ended up not being an issue. Was it going to have a lower battery health than anticipated? Was it going to have noticeable scratches? Was it going to be an international version?It came with a charger and the iPhone was completely new. The battery health was 100%. The camera lens was perfect, and so was the screen. The grills were all clean, and so was the lightning port. AND it easily connected to my previous phones SIM card.My only complaint was the lack of a SIM card tray ejector tool. I had one that came with my old phone, but I imagine others ordering this may not.BTW I got the Refurbished Premium 64GB Black sold and fulfilled by Amazon.