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Apple iPhone 11, 64GB, Black – Unlocked (Renewed)
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Chely –
I honestly can’t say enough amazing things about my experience buying a renewed iPhone 11 from this seller and dealing with their customer service! I would 1000/10 recommend anyone and everyone even considering purchasing a phone from them to absolutely do so because you won’t be disappointed!!! But read below for the full story/review, both good and bad opinions.My oldest daughter dropped her iPhone XR in the toilet and it completely died. This seller had the best priced renewed iPhone I found with next day delivery and good reviews, so I purchased the phone. It was my first time buying a phone that wasn’t brand new, so I was nervous about what condition the phone and battery would be in.The phone was sent via UPS, which I didn’t love because they left the package at the gate on the street instead of driving into our ranch and delivering it to our house in the back corner like Amazon and USPS do. Not to mention it was supposed to be here between by like 1:45 or 2:45 and they didn’t deliver it until 10pm! But that’s an issue with UPS, not the seller.When we opened the package I was pleased to see that there were very minimal dents or scuff marks on the phone and it appeared to be in really good condition. One thing I wasn’t pleased with was the fact that the phone arrived dead. I worried that meant the battery wasn’t great, but I was wrong. After charging for a bit I checked the battery health and it was 100%, so they clearly installed a brand new battery! I was really happy with my purchase, but upon setting up the phone I noticed there was this awful high pitched screech/glitching sound coming from the speaker, so I reached out to the seller to try and get a replacement sent instead of going thru the hassle and delay of returning it and having to order a new one once the refund posted.The seller responded almost immediately (they did so every single time we communicated over the course of a week, even when I reached out at almost 8pm their time!) and offered to send me the shipping label and then they’d overnight a replacement to me once they received the phone. I asked them if I could pay to overnight the phone to them so there wouldn’t be as long of a wait without a phone, and they said they would do me one better and as soon as I took the phone to the post office to send them a copy of my receipt and they’d overnight me the replacement then! This took place on a Friday and I didn’t want the shipping delay the weekend would cause, so I told them I’d reach out Monday for the shipping label and that I had out a brand new screen protector on the phone when I got it so I’d be sending it back with it on.Life got hectic and I didn’t reach out until Thursday afternoon, but they quickly sent me the shipping label. When trying to wipe the phone there was an hour delay because stolen phone protection was on, so I missed making it to the post office by like 6 mins and had to go Friday morning instead.I went to the post office and all was well until I mentioned that there was a phone in the package when I asked them for extra tape, and she said they couldn’t ship a used phone via priority mail (only new never used phones) so I needed to have them send me a hazardous shipping label instead. When I told the seller they offered to send me a new label, but I chose to try another post office first and just not mention the contents of the package because the battery WAS brand new, and I didn’t want to go thru the hassle of sending the label somewhere to be printed since I don’t have a printer, going there and paying to have it printed, and then going back to the post office. I took it to another post office nearby and had zero issues sending it.When I got back to the car I sent them a copy of the receipt, and true to their word within only like 5-10 minutes they had already send me the tracking information for the replacement shipment and let me know they put a screen protector on the new phone for me! Of course there were issues with UPS again including a delay that showed it wasn’t going to come until Monday, but thankfully it arrived on Saturday like it was supposed to, and fairly early (10-11am).When I opened the replacement package and inspected the phone I was SHOCKED! I thought the first phone was is great condition, but this one looked BRAND NEW! There wasn’t a single scratch or dent or scuff or any abnormality on the exterior of the phone! It’s also worth noting that the phone wasn’t dead this time, it was midway charged. I checked the battery health again and it was also 100%! I tested out the speaker and there were no issues with the phone whatsoever. Honestly if you put it side by side with a brand new phone nobody could tell the difference, and it was a fraction of the cost of a new phone!I also reached out to the seller a few days later for a friend of mine to see if they also sold Androids and they were super helpful in getting me the info I was looking for!Between the phenomenal condition of the phone and the excellent customer service, I won’t buy a renewed phone from anyone else in the future when one of my daughters inevitably break their phone! This was honestly the best experience I’ve ever had with a seller/replacement item on Amazon in the 15+ years I’ve used the site!
Ibrahim A. –
okay, it came In a weird packaging so I was suspicious it was absolutely wonderfully packed tho. it came in a small box, iphone in bubble wrap and then a lighting cable to charge in a plastic bag. the screen had no scratches, the back was wonderfully brand new, I chose yellow . It looked flawless all around. brightness is also very very significant and good. It’s very bright . memory capacity I went with 64 gigabytes and there’s 54 left I believe . The battery life was at 100% for me which is wonderful, I diagnosed the phone and nothing was wrong with it, also the speaker quality was absolutely wonderful. Everything about this device so far was so flawless and wonderful. I bought this for my mother and she’s so happy with this gift . It also arrived very fast, it had came two days before the arrival date and that was a wonderful experience too. other than that, the phone is very quick with everything . It responds very quick and doesn’t have any freezes or lags either . Anyone who wants a backup phone, extra phone or a good gift for someone. I HIGHLY recommend this purchase! I am not a big reviewer and nor do I type but this is worth to help others make the best decision I’ve made. Seems very unrealistic with the price but it’s very legit .
Gray –
The only complaint so far is that the directions for set-up are very minimal and actually wrong. Once I used online instructions, I had no problem setting up the phone.Phone works perfectly so far and appears to be brand new. It came with a cord and charger.I choose this phone because it is has high ratings for good video quality, decent sound quality and good battery life. It’s a nice size and looks good. Very reasonably priced!!
Matthew Mills –
My son’s been wanting a iPhone for a long time. He’s 17 years old and worked over the summer to buy it. I’m so proud of him. I’m happy that he also bought a refurbished phone so he can get the same type of phone he wants at a great price. There were no scratches or any damage to the phone. The battery life seems to last him from when he wakes up until he gets home from football practice. I think he does charge it at school though. So maybe the battery life is not the best. But it works great for him right now.
Ms D –
Update: I’m back with an update on our journey with the iPhone 11, and let me tell you, it’s been quite the rollercoaster. Initially, I bought one for my daughter from a different seller, and it was, to put it mildly, a bit of a disaster. We had issues left and right – Face ID not working, the phone overheating – you name it. So, we returned it, feeling a bit skeptical about the whole refurbished scene.But here’s where the plot twists: we decided to give it another go, this time purchasing from the Amazon resellers store, specifically from a shop called Hybrid IT. And oh boy, what a difference! The iPhone we received this time around was nothing short of impeccable. It arrived with all the essentials – a charger, a charging cable, and even a SIM card tool, all neatly packed. The phone itself? It could’ve fooled me for brand new.This experience really hammered home the lesson that when it comes to refurbished goods, the “who” is just as crucial as the “what.” The quality and condition of the product can vary wildly depending on the seller. Hybrid IT sent out an excellent product that exceeded our expectations in every way.For those of you wary about diving into the world of refurbished electronics, let this be a testament. With the right seller, you can get your hands on a device that feels brand new, without the hefty price tag. We’re over the moon with our iPhone 11, and I’ll be sure to keep you all posted if anything changes. But for now, it seems like we’ve struck gold.——————–I recently found myself in need of a quick replacement after my daughter accidentally broke her phone. The Apple iPhone 11, 64GB in black, seemed like a promising choice, primarily because we needed something that could be set up swiftly and would perform seamlessly as a backup.Out of the box, the iPhone 11 felt like a brand-new device despite being a model released a few years back. The sleek black finish and the familiar design immediately caught my eye, reassuring me that this choice would not disappoint.Setting up the iPhone 11 was mostly straightforward, especially with the unlocked version making it easy to switch from the old device. The transfer of data and settings from the previous iPhone was seamless, thanks to Apple’s ecosystem. However, we hit a slight snag with the Face ID setup – it took a bit longer than expected to get it working properly. Despite this hiccup, once configured, Face ID has been working flawlessly.The iPhone 11’s performance has been impressive. The touch screen is responsive, making navigation and typing a breeze. Wi-Fi connectivity is fast, ensuring that browsing and app downloads are efficient. Although it’s not the latest model, it handles everyday tasks with ease, from streaming video content to gaming, without any noticeable lag.The main issue we encountered was the initial difficulty in setting up Face ID. It required a few attempts to configure, which was a minor inconvenience in an otherwise smooth setup process. After overcoming this challenge, the phone has been working perfectly.Overall, this refurbished Apple iPhone 11 has proven to be a reliable and efficient backup phone. Its ease of setup, fast Wi-Fi, and responsive touch screen make it feel like a new device. The hiccup with Face ID setup was a small obstacle that, once overcome, didn’t detract from the overall positive experience. I would recommend the iPhone 11 to anyone in need of a quick replacement or a dependable backup device
Sherrise ChristieSherrise Christie –
It met my expectations and came in great condition with a 100% battery health. There’s a scratch on the screen which is barely visible.
JD –
I love everything about this iPhone and it runs great like it’s brand new and the speed and timing was great. I highly recommend this. If i can get a second iPhone 11 midnight for free from them I would be grateful because I need it to have a business phone to separate my personal phone. Overall great phone
Matthew Pearse –
Short review: Great phone in good condition exactly as described, battery was at 77% health when it arrived, the listing said it would be at least 80%. The seller HybridIT got the battery replaced. Very satisfied with phone condition and HybridIT’s handling of the battery problem. Would definitely purchase from them again.Long review: After reading many reviews I came to the conclusion that I may get a good battery and I may not. It seemed about a 50/50 proposition. I read one review where a person recommended the seller HybridIT above anyone else. I decided to take that advice and made sure HybridIT was the vendor. When my phone arrived the battery health was 77%. Oh well, I needed a replacement phone as I was going on vacation in the next couple of days so I decided to just deal with it and replace the battery at an Apple store while I was away. I took a photo of the battery health screen, reached out to HybridIT via Amazon and forgot about it for two weeks. When I got back to looking at email I saw that HybridIT had offered to cover the cost of the battery replacement at Best Buy or at Apple. They refunded me the amount that I had spent at Apple without asking any further questions. They could have messed me around or any other number of other things but they did not. Because of this I would absolutely recommend them to anyone else purchasing a refurbished device on Amazon.
Corey Parrish –
Having not had a new phone in close to ten years, I’ve been shopping around for a new one. I couldn’t afford a ‘new’ one so I looked into the refurbished/renewed phones and decided on this version/model.Overall I am very pleased with the phone. It hasn’t given me any issues itself. It’s responsive and fast, the battery seems good, and there wasn’t much cosmetic damage, which being a renewed phone I was kinda worried about. A bit of chipping around the lens of the cameras and a few small scratches. For $240 bucks it isn’t my worst buy.With all phones I personally recommend buying a protective case for it but the phone felt durable and robust by itself. I am having some issues with service bars, but I attribute that to my carrier and not the phone.I’d recommend getting this if you’re looking for a ‘new’ phone and are on a budget. TalkTek does some good work apparently!
Martha –
I know it’s worrisome ordering a used phone online, but this seller goes above and beyond.My item came as scheduled and in excellent condition.I had a concern about the battery life (78%) as the description said it wouldn’t be less than 80% but the seller went above and beyond to leave me satisfied. I would 10000% buy again if it ever comes down to it.Buy that phone! You won’t be disappointed!